ABOUT US
VALUES
Our family business has stayed true to our personal values and ethics. Our main purpose is to promote the authentic Cretan hospitality, gastronomy, and culture in the way our own predecessors taught us.
We believe that one of the competitive advantages of our business is our rich history and we try to make our guests become a part of it and always feel at home.
Our focus on quality
We have always aimed to focus on quality in the whole range of our services including our hotels, our carefully selected personnel, the choice of each of our local, fresh ingredients and every single activity we choose to share with you.
GOALS
1. Leadership and Growth
Our main goal is to become one of the leaders in the Cretan tourism industry by providing integrated experiences, taking hospitality to a new level with new and updated services and increasing our good reputation each year.
2. Guest experience
We aim to offer a superior experience to our guests. We always try to surprise them by offering more than they have imagined and expected. Because for us hospitality is not just a business, it is a way of life.
3. Plan for the Future
We plan our next steps carefully, in order to ensure the expansion of our business in areas of high potential and understand the hospitality needs and services of tomorrow. First and foremost we aim to cover more needs and follow the trends in the tourist industry in order to have happy guests from any part of the world.
The company
S resorts is one of the leading hospitality Groups in Crete, one of the most popular summer destinations of Europe. The company was founded in 1994, it is family owned and has seen rapid growth through hotel development and strategic acquisitions in the tourist industry. Today, the group employs more than 800 people in 5 resorts and a theme park full of water sports, activities, fun games and holiday
The group’s resorts, all located by the sea, are designed and constructed to cover the needs of every type of customer and satisfy their holiday expectations. Our portfolio includes hotel resorts, family resorts, 5 star luxury resort, a theme park, restaurants, bars and shops. In our hotels’ facilities you will find international standards tennis courts, training facilities for professional athletes, spas, wedding chapels and conference centres as well as outdoor gardens for the events of your dreams.
Our people
Human Resources is one of the most important aspects of our business. We try to ensure that our people are always positive and passionate with their jobs and they share our values. Our aim is to ensure that the company’s employees provide our services with the most professional way. We provide training to our staff in order to understand the needs of the modern traveler and ensure that our guests’ needs and expectations are exceeded.
S RESORTS Social Responsibility
As a family owned business, we respect and cherish the local community and always try to give back in several ways. Every day we try to support local actions and people in need. Some of the things you could ask us for or that have already been completed:
- offer our facilities free of charge (tennis courts, swimming pools) for the children of the local community.
- offer free buffet and food on certain occasions.
- Financing the total renovation of the Monastery Panagia Kouverniotissa, in the municipality of Hersonissos.
- Giving the opportunity to local and international students to do internships, train or work in different departments of our hotels
- Supporting local producers by selecting and buying their products.
Awards
As a result of our company’s continuing efforts to quality and excellence S resorts have received some of the most important and recognised awards and qualifications in the industry. This fills us with joy and gratitude but also responsibility to maintain our high standards of operation and keep becoming better year by year. We have been awarded with:
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HACCP
a systematic preventive approach to ensure food safety.
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blue flag
One of the world’s most recognised voluntary eco-labels awarded to beaches, marinas and sustainable boating tourism operators.
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green key
a leading standard of excellence in the field of environmental responsibility and sustainable operation within the tourism industry.
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Greek Breakfast
of the Hellenic Chamber of Hotels to connect the gastronomical wealth of the country with the Greek hotel guest experience.
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other distinctions
including tripadvisor awards, Holiday check 94+ % and others
